7 Questions to Ask Your Hardwood Flooring Supplier


Hardwood Flooring Sample


Moving ahead with installing hardwood flooring in your house is a big decision. You've done some research - you know that the average ROI is in the 70 to 80% range and that new hardwood floors add to your home's value.

The next question is the big one. How do you choose a flooring store? How do you find the right folks for installing your hardwood flooring? Knowing the right questions to ask - and getting honest answers - is critical, so let's look at seven of the essential questions you should be asking.


  1. Are Your Flooring Store Installers Insured? Asking this question right off the bat gets you answers to three questions. Their answer will tell you if they are doing business legally, trustworthy, and if you'll be covered if something goes wrong.

  2. Will They Provide References? Looking at online customer reviews is helpful when exploring flooring supplier options, but talking to several of your installer's clients in person is the best way to get a feeling about their experience. Don't be shy about asking. You want to know if past clients would recommend the company again.

  3. Ask about Warranties Getting answers about warranties on materials and installation gives you peace of mind for the future. One-year warranties are standard but ask about any extended warranties. Are there installers fully certified? If they aren't, that might affect your warranty. Are there any other conditions or restrictions that could affect the coverage?

  4. What's the Best Flooring for My Project? You've got ideas about how you want your floor to look but getting added insight from a certified hardwood flooring supplier only makes sense. And with more than 50 species of hardwood available, choosing one that's best for your situation and climate is critical.

  5. What's Their Timeline for the Job? Knowing how long the installer thinks the job will take is critical. That's the only way you have of holding them accountable. When will they start? How long will it take? Is delivery of the material an issue? How about clean-up? Get specific answers and if you aren't comfortable with the schedule, say so.

  6. Job Prep and Clean-up Don't forget to ask if they move your furniture or if you do. Finally, asking about clean-up upfront eliminates any problems after the job's completed.

  7. Estimates and Payments Is their estimate firm? What happens if unexpected problems come up? Honest answers to these questions will help put your mind at ease. What's the payment schedule? Getting answers about down payments and final payments - and when they are due - helps you work out your hardwood flooring budget. Also, ask if they are offering any discounts.


The Next Step

Use these questions as a guide as you start choosing a flooring store, and you'll be well on your way to making the right choice. Hardwood flooring installation is a significant investment, and you want your job done with the utmost professionalism.


Feeling comfortable with your decision is crucial to you - and us. At Millenium Floor Covering we look forward to discussing your project - and answering all of your questions. So give us a call today to get started!